FAQ

What is MAHOS?

MAHOS offers rituals and cosmetics inspired by aloe vera from Fuerteventura.

Does 98% aloe vera apply to every product?

No. The 98% figure applies exclusively to Pure Aloe Vera Gel 98%. The composition of other products is listed on their pages and labels.

Where are the products made?

Origin and manufacturer are stated on each product page based on available documentation. The Aloe Vera line refers to Fuerteventura.

How much is shipping and when will my order arrive?

Costs, available destinations and estimates are shown at checkout. See also the Shipping page.

Can I receive more than one parcel?

Yes. If an order contains products handled by different suppliers, deliveries may arrive separately.

How do I track my shipment?

When available, the tracking code is sent to the email address used for the order.

Can I return a product?

You may notify us of withdrawal within 14 days of delivery, subject to exceptions for opened sealed products and other cases provided by law. See Returns & refunds.

How do I contact support?

Write to commercial.canarie@gmail.com, including your order number when available.

Which payment methods do you accept?

Available methods are shown at checkout before confirmation.